Responsible gambling
At Estevan Casino, we're committed to providing a safe and enjoyable gaming experience for all our players. We believe that responsible gaming is not just about managing our games, but also about looking after the well-being of our customers.
Tools and Features
We provide various tools to help you manage your play:
- Deposit limits: Set daily, weekly or monthly deposit limits to control how much money goes into your account.
- Time-Outs: Take a break from gaming with cooling-off time-outs ranging from 24 hours to several weeks.
- Loss Limits: Set limits on your losses to ensure you don't exceed them.
- Session Time Reminders: Receive reminders when it's time for a break, so you can step away and focus on other aspects of your life.
Self-Exclusion
If needed, we offer long-term or permanent self-exclusion from gaming:
- Our dedicated team will help with setting up a self-exclusion plan tailored to your needs.
- During this time, you won't be able to log in to your account or receive marketing communications.
Support Links and Resources
We're committed to providing support for players dealing with problem gambling. We offer:
- Links to national organizations: Access information on trusted support services such as the Saskatchewan Problem Gambling Helpline.
- Provincial counseling resources: Get in touch with local counselors who can help you manage your gaming habits.
Our Commitment
As a licensed casino, we adhere to strict regulations and guidelines set by provincial authorities. We're committed to providing:
- Transparent information: Clearly display odds, rules, and winning conditions for all our games.
- Regular audits: Ensure the integrity of our random number generators (RNGs) through third-party testing.
- Timely support: Provide responsive help via live chat, email, or phone to address any concerns.
Your Well-being
If you feel that gaming has become a problem for yourself or someone else, please contact us. We're here to help and can:
- Assist with self-exclusion
- Provide access to counseling services
Don't hesitate to reach out – your well-being is our priority.
